How do I exchange on MLB store?

You can return your merchandise to our warehouse up to 100 days from your item’s ship date. If you are returning a Manufacturer Direct, Memorabilia, or Collectible item, you must return your merchandise within 30 days of your item’s ship date.

How do I contact MLB store customer service?

Please call 1-888-223-3114 or email with any questions.

Can you return MLB?

Our Return Process is simple. You can return your merchandise up to 90 days from the date of despatch of your package. Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.

How do I cancel an order on MLB?

You may easily cancel your MLB.TV subscription any time before your next billing period in your MLB Account, under the Manage Subscriptions tab, or by contacting customer service at 866-800-1275 or contacting us here.

How long does MLB shop take to deliver?

Orders are usually delivered within 3-7 working days depending on your location but if it takes longer than this, please allow up to 10 working days from the date your order leaves our warehouse.

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Does MLB shop price match?

Price Matching does not offer a price match policy, but you can be sure you’re getting the best price available by using a coupon.

How do I get my money back from MLB tickets?

Single Game Tickets purchased at the Box Office – Tickets purchased at the box office will need to request a refund. You must retain your ticket and submit the Refund Request Form via by April 15th, 2021. Refunds will be processed within 8-10 weeks of the completion of Spring Training.

Do you get your money back if a baseball game is Cancelled?

Refund Policy for Unplayed Games

In the event that the series for which this ticket is issued concludes before the date on which the Game was scheduled to occur, a refund will automatically be posted to the payment card used for payment of the ticket. No credits will be issued and the ticket will have no cash value.

How do I exchange tickets on MLB app?


  1. Open or login to the Ballpark app.
  2. Select Tickets tab on the bottom menu.
  3. Choose the game that contains the tickets you want to forward.
  4. Tap the Forward Tickets button.
  5. Select which specific tickets you want to forward.
  6. Click Forward tickets and choose delivery method (Email or share link)

What does MLB shop ship with?

All shipping methods for the United States are trackable to the destination address. Orders shipping with these methods are delivered via FedEx, LaserShip, International Bridge, OnTrac, DHL and OSM.

Is MLB shop safe?

MLBShop has a consumer rating of 1.09 stars from 56 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about MLBShop most frequently mention customer service, day shipping and world series problems. MLBShop ranks 26th among Baseball sites.

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How do I unsubscribe from MLB?

How to cancel MLB

  1. Head to the MLB website and log in.
  2. Go to your account.
  3. Click on the Manage Subscriptions tab.
  4. Follow the on-page instructions to cancel your subscription.
  5. Otherwise, you can contact customer service via phone or email.

Does MLB shop Shipping International?

Unfortunately, the USA MLB Shop online store does not currently offer international shipping. However, Big Apple Buddy, your personal shopper, can help you buy products direct from the official USA MLB Shop online store and ship them to your doorstep, no matter where you are in the world.

Does MLB shop ship to UK?

UK Standard Delivery: Delivery takes 1-3 working days from when the order leaves our warehouse. UK Express Delivery: Express Delivery takes 1 working day from when the order leaves our warehouse. …